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yachtmangement

CHARTER SUPPORT SERVICES AND MARKETING FOR YACHT OWNERS

 

Our expertise and services to represent, promote and manage your yacht's charter program according to your own preferences will in return help you:

Offset Your Expenses
Maximize Your Charter Revenue
Better Enjoy the Benefits of Yacht Ownership
Improve the Resale Value of Your Yacht
Build a Brand & Reputation
chartesupportservices

YACHTING BY DESIGN has a proven track record delivering a consistently excellent level of customer service with a hands-on approach.  We are experienced with managing, and have a solutions-focused approach together with excellent organizational and time management skills. 

  • Over a decade of working in the charter yacht industry

  • Proven track record of managing people

  • Administrative and organizational skills

  • Hands on experience of the crewed yacht charter industry, and what goes into delivering a memorable charter.

  • The ability to work under pressure

  • Flexibility and availability to travel as needed on your behalf

  • The ability to organize and prioritize tasks, at all times putting the interests of guests and the boat owners as priorities.

  • Excellent interpersonal, oral and written communication skills in both English and French

OUR CUSTOMIZABLE CHARTER SUPPORT SERVICES FOR YACHT OWNERS

YACHT CHARTER CONSULTING SERVICES

  • Analyze needs of yacht owner interested in charter support services. 

  • Recommendation of charter program set up customized according to yacht owner's preferences and budget. ​​​

  • Strategize goals in order to assist yacht owner achieve an elevated charter program management. 

  • Research charter comparables for proper charter pricing and execution.

RETAIL AND CENTRAL AGENCY CHARTER BOOKING SERVICE 

  • Dedicated booking agent for incoming charter enquiries from both direct clients and yacht charter brokers.

  • Main telephone/email contact for incoming charter guests pre and post charter offering excellent customer service

  • Increase your charter sales by responding to questions/enquiries about yachts and crews in a timely manner. 

  • Monitor guest satisfaction and ensure standards are met.

  • Follow up with all payments and necessary charter documentation.

YACHT CHARTER MARKETING

  • Create branding unique for your yacht.

  • Create website using your own URL for your crewed charter program with online booking calendar. 

  • List your yacht charter by composing your details and keep your listing up-to-date on a variety of reservation platforms specific to the yacht charter industry. 

  • Creation and distribution of frequent promotional email campaigns. 

  • Representation at charter boat shows

BACK OFFICE SET UP AND SUPPORT

  • Set up your Quickbooks for charter invoicing and receipt of payments. 

  • Set up your Quickbooks for expense tracking and vendor payments. 

  • Monthly bookkeeping can be arranged with the use of Quickbooks Live Bookkeeping in preparation of tax filings. 

SOCIAL MEDIA AND MEDIA CONTENT CREATION

  • Setup and oversee the social media for your crewed charter program

  • Facilitate with owner a plan for content creation for website and social media. 

  • Recommendation of professional videographers and photographers for content creation and photos for reservation platforms. 

YACHT CHARTER MANAGEMENT

  • Recruit and onboard new crew – interview and placement

  • Coordinate outfitting, interior design, commissioning yachts with owners entering into chartering.

  • Communicate charter details to owner and crew

  • Send client preferences to crew for follow up and charter preparation. ​

  • Offer additional charter concierge service as requested by the client. 

Marketing Portfolio

OUR YACHT CHARTER MARKETING PORTFOLIO

Interested in our crewed yacht charter support and marketing services? 

Please contact us if you are interested in our consulting services with your existing charter program or if you would like to place a boat you own or plan to purchase into a crewed charter program.  Pricing options for your services needed. 

 

We will be very happy to assist you with your charter support needs. 

For your personal consultation, please contact:

Elizabeth White

YACHTING by design

305.587.8135

ewhite@yachtingxdesign.com

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